The Ministry of Communications: the three quarter of 108019 complaints involving fraud – supervise the rectification Beijing Beijing in November 15, according to the Ministry of industry and information technology news website, the Ministry of industry and information technology recently issued "on the telecommunication service quality notice", "notice" pointed out that the three quarter, the Ministry of communications and information users reported receiving fraud the center received reports of 12321 network rubbish information (involving fraud complaints 108019) informed the organization of three basic telecom companies to verify the number, and urge the relevant enterprises to find problems rectification, the illegal responsibility person accountable. First, the basic situation of telecommunications services (a) service capabilities continue to improve. At the end of the three quarter, the number of telephone subscribers reached 1 billion 532 million, of which 1 billion 316 million mobile phone users; fixed broadband subscribers reached 292 million, of which more than 8Mbps and accounted for 87% of users; mobile broadband subscribers reached 885 million, accounting for 67.3%, which 4G users to maintain rapid growth, 1-9 months, a net increase of 256 million, a total of 686 million households. 2016 broadband China demonstration city list publicity, identified the 39 pilot cities. (two) safe and smooth operation of the network. The three quarter, the national telecommunications network and the Internet running smoothly, the overall stability of the quality of communication services, telephone connection rate, Internet access rate in line with the requirements of the telecommunications service standards indicators. The three quarter, the communications industry careful deployment, poly power of the industry to the successful completion of the G20 summit in Hangzhou communications security work, to deal with Hubei, Hunan, Anhui, Hebei and other places heavy rain flood disaster and "Meranti" typhoon disaster, has dispatched emergency communications support staff 368 thousand people, 173 thousand emergency vehicles 157 thousand times, oil machine power second, send emergency text messages 1 billion 210 million, to protect the relief and public communication. (three) the integration of the Internet and the economic and social fields. As of the three quarter, the mobile Internet access traffic totaled 6 billion 210 million Gbps, an increase of 122.7%; the fixed Internet usage to maintain rapid growth, fixed broadband access is 42 trillion and 700 billion minutes long; intelligent mobile phone shipments continued to increase, reaching 371 million, an increase of 13.5%; networking end users reached 87 million 617 thousand, an increase of 45.8%. Further promote the integration of mobile Internet, cloud computing, big data and other new generation of information technology to integrate economic and social fields, the development of new energy technology information technology industry, driven by the relevant business to accelerate the development of. Two, telecommunications users complaint report (a) telecommunications service complaints. The three quarter, the Ministry of industry and information technology and the provinces (autonomous regions and municipalities directly under the central government) of telecommunications users complaint handling agency received a total of 22719 complaints about telecommunications services passengers, down 1.9% quarter; millions of users complaint rate for 12.5 passengers, down 0.4 passengers. Network quality complaints accounted for 26.9%, an increase of more than 2.4%, the user is mainly reflected in fixed broadband Internet and wireless signal coverage problems; users.相关的主题文章: